Mindset Knowledge Banks
In today's digital world, the volume of information available at our fingertips is staggering.
Yet, accessing the right piece of knowledge when we need it remains a challenge.
Enter Mindset's Knowledge Banks.
What are Knowledge Banks?
Drawing inspiration from the concept of Google Drive folders, Knowledge Banks are advanced repositories that house all forms of content, from videos to articles. But unlike traditional folders, these banks are supercharged with the power of Mindset AI’s proprietary knowledge graph model - an intricate web that maps the relationship between different pieces of information that AI can understand.
What truly sets knowledge banks apart is their ability to work alongside AI to deliver precise, context-aware answers to user queries based on what's been added inside them. This is made possible through their integration with advanced AI systems, particularly Large Language Models.
What makes Knowledge Banks Clever
Simplicity in Setup: They are super simple to set up. Even those without a tech background can create and customise their banks in no time. No need for lengthy manuals or extensive training – it's as simple as setting up a new email account.
Versatility in Access Control: They are versatile and enable you to use them for multiple use-cases. Whether you're a business wanting to share knowledge with your customers or need to update your team members with important information. Through simple permissions, you can have external-facing banks for customers and internal ones for team members, all managed seamlessly within the same platform.
AI-Powered Precision: While the setup and access controls are simple, the technology powering Knowledge Banks is anything but basic. Integrated with advanced AI, these banks understand user queries in powerful ways. When a question is posed, the AI doesn't just skim the surface; it comprehends the context, intent, and nuances of the query. So, if a team member asks a product-related question, the AI knows to look inside the 'Product Information' bank. If a customer asks about communication strategies, the AI directs its search towards the 'Communication' bank.
Vector Databases: What makes Knowledge Banks extra special is our innovative use of vector databases. Whether it's a lengthy article or a short video clip, vector databases enable us to distil the core message from different pieces of content into a data format that AI understands. They serve as the memory powerhouse for AI systems, ensuring that when a user asks a question, the AI can quickly find the most contextually relevant answer. With vector databases at their core, Knowledge Banks can go beyond keyword-based searches. They understand the nuance and context behind every query, ensuring that the information provided is not just accurate but also highly relevant

